Patient Services Specialist - Growth, Benefits & Weekday Hours

UPMC

Enola (PA)

Sur place

USD 32 000 - 42 000

Plein temps

Il y a 6 jours

Soyez parmi les premiers à postuler

Obtenez une réponse de cet employeur

Votre CV et votre lettre de motivation, adaptés exactement à ce que l’employeur recherche.

Passez les filtres ATS

Avantages offerts par ce poste

Growth opportunities

Excellent benefits

Pleasant work environment

Friendly team

Résumé du poste

UPMC is hiring a full-time Patient Service Representative for the UPMC Primary Care Good Hope team in Enola. Monday–Friday, 8:30am–5:00pm, with occasional evenings until 7:00pm on Mondays and Thursdays. No weekends or holidays.

Growth opportunities, excellent benefits, and a friendly team are among the perks. The role is the first point of contact for patients, promoting consumer-friendly technologies, educating on copays and financial responsibilities, collecting payments when applicable,

Qualifications

Strong customer service skills.
Clear communication with patients and families.

Responsabilités

Provide a warm greeting for all patients.
Guide patient through use of self-arrival technology or check-in at desk.
Collect copayments and any other applicable patient payments at the point of service.
Confirm and/or update patient registration information at checkout and schedule follow-up appointments.
Provides follow-up to unresolved patient questions or needs to ensure continuity of care.
Promote MyUPMC patient portal and assist patients in registration when applicable
Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries.