Patient Services Specialist: Frontline Care & Admin

Astera Cancer Care; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

SunState Medical Specialists (SMS), part of OneOncology, seeks a Patient Services Specialist in Florida to provide essential administrative and general support to staff, patients, and physicians. You will be a key link between patients and clinical teams, ensuring a high quality, efficient service.

Responsibilities include managing patient flow, answering calls, handling billing queries, maintaining records, scheduling visits, and ensuring accurate patient information.

Qualifications

• High School Diploma or equivalent required.
• Administrative experience in medical settings preferred.
• Excellent organizational and communication abilities.

Responsibilities

• Provide administrative and general support to staff, patients and Physicians.
• Manage patient flow, scheduling, and records with accuracy.
• Handle billing questions and assist with insurance inquiries.
• Maintain waiting areas and manage documentation and referrals.

Skills

Organization skills

Communication skills

Billing systems

MS Office

Education

High School Diploma

Tools

EHR system

Billing software

Job description

SunState Medical Specialists (SMS), part of OneOncology, seeks a Patient Services Specialist in Florida to provide essential administrative and general support to staff, patients, and physicians. You will be a key link between patients and clinical teams, ensuring a high quality, efficient service.

Responsibilities include managing patient flow, answering calls, handling billing queries, maintaining records, scheduling visits, and ensuring accurate patient information.