Patient Services Specialist - Front Desk & Scheduling

Ardent Health Services; Tyler (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Ardent Health Services in Tyler, TX is seeking a Day Shift, full-time Patient Services Representative to join our front desk and patient call center team. This role supports patient intake, scheduling, and administrative tasks in a busy healthcare setting.

Responsibilities include check-in/check-out, appointment scheduling, insurance verification, payments processing, authorization requests, and documenting visits.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills; comfortable with Windows OS.
• Patient record documentation skills.

Responsibilities

• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Education

High School diploma or equivalent

Job description

Ardent Health Services in Tyler, TX is seeking a Day Shift, full-time Patient Services Representative to join our front desk and patient call center team. This role supports patient intake, scheduling, and administrative tasks in a busy healthcare setting.

Responsibilities include check-in/check-out, appointment scheduling, insurance verification, payments processing, authorization requests, and documenting visits.