Healthcare Patient Services Front Desk Specialist

Tyler Regional Hospital; Tyler (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Tyler Regional Hospital in Tyler, TX is seeking a Day shift, full-time Patient Services Representative to join our front desk team. The role supports patient check-in/out, appointment scheduling, and coordination of records and insurance verification.

The successful candidate will have a high school diploma, experience posting payments and charge entry, and solid computer skills with Windows and basic data/document handling. Healthcare experience is preferred.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required.
• Patient record documentation skills.

Responsibilities

• Check-in and check-out of patients at the front desk.
• Schedule appointments and manage patient flow.
• Scan, file documents, and verify insurance information.
• Obtain authorization, collect payments, and post charges.
• Fax medical records requests and schedule injections as needed.
• Perform other duties as assigned.

Skills

Payment posting

Charge entry

Patient record documentation

General PC skills

Education

High School diploma or equivalent

Tools

Microsoft Windows

Database

Word processing

Job description

Tyler Regional Hospital in Tyler, TX is seeking a Day shift, full-time Patient Services Representative to join our front desk team. The role supports patient check-in/out, appointment scheduling, and coordination of records and insurance verification.

The successful candidate will have a high school diploma, experience posting payments and charge entry, and solid computer skills with Windows and basic data/document handling. Healthcare experience is preferred.