Patient Services Specialist — Front Desk & EHR Expert

Westgaderm; Carrollton (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

West Georgia Dermatology in Carrollton, GA, is seeking a Patient Services Specialist to greet patients, manage front desk operations, and coordinate appointments. The role requires accuracy in data entry and efficient scheduling within a HIPAA-compliant environment.

Prospective candidates should have healthcare exposure, strong communication skills, and proficiency with Modernizing Medicine EHR. The position offers a collaborative team atmosphere and growth opportunities in a patient-focused

Qualifications

• High School Diploma or GED.
• Experience in a patient-facing role, preferably healthcare.
• Proficiency with Modernizing Medicine EHR.
• Excellent communication and customer service skills.

Responsibilities

• Warmly welcome patients upon arrival and ensure accurate check-in.
• Facilitate check-out, schedule follow-ups, and address patient needs.
• Use the Modernizing Medicine EHR to manage records and appointments.
• Handle incoming calls and respond to inquiries professionally.
• Collaborate with medical and billing teams for accurate communication and billing.

Skills

Excellent communication

Customer service

Multitasking

Detail-oriented

Education

High School Diploma or GED

Tools

Modernizing Medicine EHR

Job description

West Georgia Dermatology in Carrollton, GA, is seeking a Patient Services Specialist to greet patients, manage front desk operations, and coordinate appointments. The role requires accuracy in data entry and efficient scheduling within a HIPAA-compliant environment.

Prospective candidates should have healthcare exposure, strong communication skills, and proficiency with Modernizing Medicine EHR. The position offers a collaborative team atmosphere and growth opportunities in a patient-focused