Patient Services Specialist – Front Desk & Billing

Prisma Health; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health is seeking a front office specialist at Regional Urology in Greenville to manage patient registration, insurance verification, and billing tasks. You will greet patients, schedule appointments, and support the billing workflow with accurate data entry.

The role requires strong interpersonal skills, attention to detail, and the ability to balance cash handling with day-end reconciliation. Training will cover coding basics and customer service standards.

Qualifications

• Associate degree in administrative/technical field with 18 months minimum length.
• No previous experience required; multi-specialty group experience preferred.
• Basic understanding of ICD-9 and CPT coding is preferred.

Responsibilities

• Register patients and verify insurance information in the system.
• Code diagnoses and procedures; post payments and balance day-end reports.
• Greet patients, answer questions, and manage front desk communications.
• Maintain appointment scheduling and organize patient charts for visits.
• Process insurance forms and assist with pre-certifications as needed.
• Collect payments, balance cash drawer, and prepare deposits.
• Support billing and collections, escalate as required.

Skills

Customer service

Interpersonal skills

Public contact

Cash handling

Multi-tasking

Scheduling

Attention to detail

Medical office

Education

Associate degree in administrative or technical program

Tools

Billing software

Patient accounting system

Job description

Prisma Health is seeking a front office specialist at Regional Urology in Greenville to manage patient registration, insurance verification, and billing tasks. You will greet patients, schedule appointments, and support the billing workflow with accurate data entry.

The role requires strong interpersonal skills, attention to detail, and the ability to balance cash handling with day-end reconciliation. Training will cover coding basics and customer service standards.