Patient Services Specialist — ENT Clinic (Ontario)

Saint Alphonsus; Ontario (OR); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Saint Alphonsus Health System in Ontario, OR is seeking a friendly and detail-oriented Patient Service Representative to support our Ontario ENT clinic. You will check in patients, collect co-pays, schedule appointments, answer calls, and verify insurance eligibility using EPIC EMR.

This full-time daytime role emphasizes compassionate service and accurate information handling. You'll work closely with physicians and staff to ensure a smooth patient experience, maintain confidentiality, and help

Formación

• High School Diploma or equivalent preferred.
• Previous customer service experience required; healthcare familiarity a plus.
• Electronic health records (EHR) experience a plus.

Responsabilidades

• Check-in patients for appointments and collect co-pays.
• Answer phones, take messages, and schedule appointments.
• Verify and update patient and insurance information.
• Maintain confidentiality and HIPAA compliance.

Conocimientos

Customer service

Communication

Detail-oriented

Problem solving

Educación

High School Diploma or equivalent

Herramientas

EPIC

Descripción del empleo

Saint Alphonsus Health System in Ontario, OR is seeking a friendly and detail-oriented Patient Service Representative to support our Ontario ENT clinic. You will check in patients, collect co-pays, schedule appointments, answer calls, and verify insurance eligibility using EPIC EMR.

This full-time daytime role emphasizes compassionate service and accurate information handling. You'll work closely with physicians and staff to ensure a smooth patient experience, maintain confidentiality, and help