Patient Services Specialist (Day Shift) – Tuition & Benefits

Ardent Health Services; Tyler (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

UT Health East Texas in Tyler, TX, is seeking a day shift, full-time Gastroenterology Patient Services Representative to support patient access at the front desk and in the call center. You will check in/out patients, schedule appointments, scan/file documents, and verify insurance while collecting payments.

The role requires basic PC skills and familiarity with Windows; prior healthcare experience is preferred. Join a team focused on patient care and efficient workflows.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic PC skills and comfort with Microsoft Windows; database and word processing skills.
• Patient record documentation skills.

Responsibilities

• Patient check-in/out, scheduling, scanning/filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Skills

Payment posting experience

Patient check-in/out

Insurance verification

Documentation skills

Education

High School diploma or equivalent

Tools

Microsoft Windows

Database / Word processing

Job description

UT Health East Texas in Tyler, TX, is seeking a day shift, full-time Gastroenterology Patient Services Representative to support patient access at the front desk and in the call center. You will check in/out patients, schedule appointments, scan/file documents, and verify insurance while collecting payments.

The role requires basic PC skills and familiarity with Windows; prior healthcare experience is preferred. Join a team focused on patient care and efficient workflows.