Patient Services Rep / Gastro

Ardent Health Services; Tyler (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

UT Health East Texas in Tyler, TX, is seeking a day shift, full-time Gastroenterology Patient Services Representative to support patient access at the front desk and in the call center. You will check in/out patients, schedule appointments, scan/file documents, and verify insurance while collecting payments.

The role requires basic PC skills and familiarity with Windows; prior healthcare experience is preferred. Join a team focused on patient care and efficient workflows.

Qualifications

• High School diploma or equivalent.
• Experience posting payments and charge entry.
• Basic PC skills and comfort with Microsoft Windows; database and word processing skills.
• Patient record documentation skills.

Responsibilities

• Patient check-in/out, scheduling, scanning/filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned.

Skills

Payment posting experience

Patient check-in/out

Insurance verification

Documentation skills

Education

High School diploma or equivalent

Tools

Microsoft Windows

Database / Word processing

Job description

Join our team as a day shift, full-time, Gastroenterology Patient Services Representative in Tyler, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• UT Health East Texas Physicians has over 90 primary and specialty care clinics, providing comprehensive medical education and innovative research. There are also residency programs throughout our hospitals and clinics actively training the medical leaders of the future.

Responsibilities

• The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
• Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
• Obtaining authorization, collecting payments, and charge posting.
• Faxing medical records requests and scheduling patients for injections at the hospital.
• Other duties as assigned

Qualifications

Job Requirements:

• High School diploma or equivalent
• Experience posting payments and charge entry
• Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
• Patient record documentation skills

Preferred Qualifications:

• 2 years recent experience in a clinic or healthcare setting.