Patient Services Specialist - Admitting

Providence Health Plan Group; California; On-site; USD 33,000 - 48,000; Full time

Job summary

Providence Tarzana Medical Center in California seeks a patient registration associate who will greet guests, collect required information, and ensure a smooth admission process with sensitivity to guest services.

You will interview patients and guarantors, explain hospital policies and financial responsibilities, document data in the ADT system, determine payor sources, and obtain necessary pre-certifications to support timely revenue and compliance.

Qualifications

• H.S. Diploma or GED.
• California Fire and Life Safety Card required within 30 days of hire.
• Some College coursework preferred.
• Certified Patient Account Tech certification upon hire.
• 2 years of experience in a hospital, similar medical setting, or physician's office.

Responsibilities

• Register patients in a professional, timely manner.
• Interview patients/guarantors and explain policies and patient rights.
• Document demographic and financial data in the ADT system.
• Identify payor sources and route revenue accordingly while staying compliant with authorization protocols.

Skills

Patient interviews

Data entry

Customer service

Education

H.S. Diploma or GED

California Fire and Life Safety Card

Job description

Description

Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Handles all routine patient inquiries related to the registration process. Ensures all necessary demographic and financial data is obtained and accurately documented into the ADT system. Identifies appropriate payor source for routing of revenue generated during the patient stay. Ensures that any pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Tarzana Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• H.S. Diploma or GED
• California Fire and Life Safety Card - National Organization within 30 days of hire

Preferred Qualifications:

• Coursework/Training: Some College.
• Upon hire: Certified Patient Account Tech certification
• 2 years of experience in a hospital, similar medical setting, or physician's office.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in‑class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

About the Team

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Benefits and Compensation

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; extra compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

$29.39 - $29.39