Patient Services & Scheduling Specialist

Jobtailor; Peoria (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Peoria, IL is seeking a friendly front-desk receptionist to greet patients and visitors, answer calls, and route them as needed. You will also make, cancel, and reschedule appointments while collecting basic demographic and insurance details.

The role emphasizes clear communication and accuracy in data entry, with a focus on patient experience and teamwork within a busy healthcare setting.

Qualifications

• Experience in customer service.
• Associate's Degree in a Related Field.

Responsibilities

• Greet patients, families, and visitors.
• Answer telephone calls and route calls appropriately.
• Make, cancel, and reschedule patient appointments.
• Gather, verify, and enter demographic and insurance information.

Skills

Communication Skills

Interpersonal Skills

Customer Service Experience

Education

Associate's Degree in a Related Field

Job description

Jobtailor in Peoria, IL is seeking a friendly front-desk receptionist to greet patients and visitors, answer calls, and route them as needed. You will also make, cancel, and reschedule appointments while collecting basic demographic and insurance details.

The role emphasizes clear communication and accuracy in data entry, with a focus on patient experience and teamwork within a busy healthcare setting.