Patient Services & Scheduling Specialist

YKHC Yukon Kuskokwim Health Corporation; Bethel (CT); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

PTO

Holidays

Healthcare

Life Insurance

Flexible Spending Account

Retirement

Job summary

Yukon Kuskokwim Health Corporation in Bethel, Alaska seeks a friendly Scheduling Clerk to handle patient scheduling, admissions, and medical records coordination. The role supports nursing and medical staff in maintaining accurate records and directing inquiries to the right department.

Ideal candidates will have a high school diploma, public-facing experience, and basic medical terminology knowledge. Alaska Native/American Indian preference applies; benefits include PTO, holidays, healthcare,

Qualifications

• High School diploma or equivalent.
• One year experience in a public-facing role preferred.
• Previous switchboard experience preferred.
• Working knowledge of medical terminology preferred.
• Proficient with computer and general office equipment.
• Able to communicate effectively in English, both verbally and in writing.
• Yup’ik speaker preferred.

Responsibilities

• Answer scheduling telephones and schedule, cancel or reschedule patient appointments according to Guidelines.
• Route calls to appropriate department or party in a professional manner.
• Facilitate in-patient admit and discharge processes.
• Assist nursing and medical staff with creating, maintaining, and completing patient medical records.
• Communicate patient care needs with other departments as assigned.
• Assist the Case Management Team with various office duties as assigned.

Skills

Customer service

English communication

Medical terminology

Education

High School diploma or equivalent

Tools

Multiline telephone system

Office equipment (copy/print/scan)

Job description

Yukon Kuskokwim Health Corporation in Bethel, Alaska seeks a friendly Scheduling Clerk to handle patient scheduling, admissions, and medical records coordination. The role supports nursing and medical staff in maintaining accurate records and directing inquiries to the right department.

Ideal candidates will have a high school diploma, public-facing experience, and basic medical terminology knowledge. Alaska Native/American Indian preference applies; benefits include PTO, holidays, healthcare,