Patient Services & Scheduling Coordinator

Novant Health; Wilmington (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Novant Health is seeking a medical office clerk to ensure the accurate recording of patient demographics, insurance data, charges and collections, while scheduling appointments promptly. The role involves cross-training across administrative functions and maintaining high confidentiality in a fast-paced environment.

Candidates should have a high school diploma or GED and at least one year of clerical experience in a medical setting, with familiarity with EPIC and medical terminology.

Qualifications

• High School Diploma or GED required.
• One year of clerical experience in medical office.
• Knowledge of medical terminology and EPIC systems.

Responsibilities

• Record patient demographics, insurance information, charges and collections accurately.
• Schedule patient appointments timely.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Teamwork

Confidentiality

Initiative

Problem solving

Critical thinking

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health is seeking a medical office clerk to ensure the accurate recording of patient demographics, insurance data, charges and collections, while scheduling appointments promptly. The role involves cross-training across administrative functions and maintaining high confidentiality in a fast-paced environment.

Candidates should have a high school diploma or GED and at least one year of clerical experience in a medical setting, with familiarity with EPIC and medical terminology.