Patient Services & Scheduling Coordinator

Fertility & Surgical Associates of California; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Vacation/PTO days

7 Paid Holidays per year

401(k) Profit Sharing Plan

Job summary

Fertility & Surgical Associates Of California is seeking a friendly, organized Patient Services Representative for full-time, in-person work at our Santa Monica and Encino locations. You will be the first point of contact, handling calls, scheduling surgeries, and coordinating patient records with accuracy and care.

The ideal candidate has a high school diploma or higher, at least 2 years in a medical office, and strong computer and communication skills to support a small, close-knit team

Qualifications

• Minimum 2 years of experience in a medical office setting preferred.
• Proficient in medical office software and EHR systems.
• Excellent verbal and written communication skills.

Responsibilities

• Answer and direct high-volume phone calls with professionalism and warmth.
• Schedule patient appointments and coordinate surgery scheduling and authorizations.
• Take accurate messages and relay them promptly to the appropriate staff.
• Prepare charge slips and accurately document patient charge tickets.
• Pull, file, and manage patient charts.
• Handle general office tasks including filing, faxing, copying, and scanning.
• Assist medical and administrative staff with day-to-day operations.
• Maintain HIPAA confidentiality at all times and ensure compliance.

Skills

Communication skills

Attention to detail

Team player

Education

High School Diploma or higher

Tools

EHR systems

Job description

Fertility & Surgical Associates Of California is seeking a friendly, organized Patient Services Representative for full-time, in-person work at our Santa Monica and Encino locations. You will be the first point of contact, handling calls, scheduling surgeries, and coordinating patient records with accuracy and care.

The ideal candidate has a high school diploma or higher, at least 2 years in a medical office, and strong computer and communication skills to support a small, close-knit team