Patient Services & Scheduling Coordinator

Tuality Healthcare; Hillsboro (OR); On-site; USD 27,000 - 37,000; Full time

Job summary

Hillsboro Medical Center is seeking a friendly Medical Receptionist to be the first voice for patients. You will manage check-in/out, schedule appointments in the EMR, verify insurance, obtain authorizations, and provide outstanding customer service in a fast-paced clinic.

Ideal candidates have a high school diploma, prior clinic or EMR experience, strong multitasking, and bilingual Spanish and English skills preferred.

Qualifications

• Gathers and records patient information and routes it appropriately.
• Confirms health insurance coverage and patient obligations.
• Obtains necessary authorizations for care.
• Schedules appointments and manages check-in/out.
• Provides exceptional customer service and multi-tasking.

Responsibilities

• Check-in patients and collect information; enter data into computer.
• Check-out patients and address any additional concerns.
• Schedule appointments in EMR according to provider guidelines.
• Answer telephone, triage calls, and route to appropriate staff.
• Maintain organized work area and balance cash at close.

Skills

Customer service

Multitasking

Telephone skills

Scheduling

Communication

Medical terminology

Insurance knowledge

Interpersonal skills

Education

High school diploma or GED

Tools

EMR system

Job description

Hillsboro Medical Center is seeking a friendly Medical Receptionist to be the first voice for patients. You will manage check-in/out, schedule appointments in the EMR, verify insurance, obtain authorizations, and provide outstanding customer service in a fast-paced clinic.

Ideal candidates have a high school diploma, prior clinic or EMR experience, strong multitasking, and bilingual Spanish and English skills preferred.