Patient Services & Scheduling Clerk

HealthPartners; Saint Paul (MN); On-site; USD 40,000 - 52,000; Part time

Job summary

HealthPartners is seeking a casual Clinic Assistant for the Como Clinic in Saint Paul, MN. The role centers on patient check-in, scheduling, and accurate data collection to support revenue and care delivery.

Strong customer service and communication skills are required. Responsibilities include managing appointments, verifying insurance and registration details, and coordinating with clinic staff to ensure smooth operations.

Qualifications

• High School diploma or GED required.
• Graduate of a formal training program in medical reception, an equivalent program, or a customer service program.
• Two years experience as a medical receptionist.
• Two years experience in a customer service position.
• One year experience using data look-up and data entry functions on a mainframe or PC based computer system.
• One year customer service experience either via telephone or in-person within the last five years.
• Demonstrated ability to organize work under pressure.
• Demonstrated ability to function with multiple priorities and interruptions.
• Excellent oral communication skills.
• Excellent written communication skills.

Responsibilities

• Serve as a vital point of contact for patients entering the Como Clinic.
• Facilitate scheduling of appointments and collect current financial and demographic information.
• Support revenue collection for the medical group.
• Check-in patients accurately and professionally and collect co-pays or fees.
• Verify patient information using computer-based systems and communicate benefit changes.
• Schedule and register patients, maintaining Advanced Access principles.
• Coordinate specialty appointments and manage clinic communications.
• Assist with clerical duties (faxing, copying, etc.).
• Maintain open communication with the Appointment Center and manage schedule templates.

Job description

HealthPartners is seeking a casual Clinic Assistant for the Como Clinic in Saint Paul, MN. The role centers on patient check-in, scheduling, and accurate data collection to support revenue and care delivery.

Strong customer service and communication skills are required. Responsibilities include managing appointments, verifying insurance and registration details, and coordinating with clinic staff to ensure smooth operations.