Patient Services Scheduler & Intake Specialist

NCH Healthcare System, Inc.; Naples (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

NCH Medical Group in Naples, FL is seeking a Patient Service Representative/Scheduler to be the first point of contact for patients and to perform scheduling, insurance verification, and front-desk duties.

The role supports multiple physician sites and involves registering patients, collecting demographics, verifying benefits, and entering charges in the EMR. Strong communication and computer skills are essential in a fast-paced, patient-centered environment.

Qualifications

• High school diploma or GED required.
• Intermediate computer knowledge: Word, Excel, Outlook, and Windows.

Responsibilities

• Serve as first point of contact and manage scheduling.
• Verify patient information and collect demographics.
• Verify and process insurance information and authorizations.
• Enter charges and payments accurately in EMR.
• Coordinate referrals and orders in the EMR.
• Communicate with staff and patients to maintain flow.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Windows

Job description

NCH Medical Group in Naples, FL is seeking a Patient Service Representative/Scheduler to be the first point of contact for patients and to perform scheduling, insurance verification, and front-desk duties.

The role supports multiple physician sites and involves registering patients, collecting demographics, verifying benefits, and entering charges in the EMR. Strong communication and computer skills are essential in a fast-paced, patient-centered environment.