Patient Services Representative, Psychiatry, Full time, First Shift

UC Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UC Health is seeking a Patient Services Representative to be the first point of contact for patients as they enter, leave, or request assistance within any of our facilities. You will exemplify exceptional customer service and help patients navigate services with care.

The role supports a patient-centered approach, welcoming diverse populations and ensuring smooth patient flow in a busy health system environment.

Responsibilities

• Serve as the main point of contact for all patients entering or exiting facilities.
• Assist patients and direct inquiries with courtesy and efficiency.

Job description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.