Patient Services Representative - Orthopedics & Sports Medicine

BayCare Clinic; Manitowoc (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Une clinique de soins orthopédiques et de médecine sportive de premier plan recherche un représentant des services aux patients à Manitowoc, WI. Ce poste à temps plein implique de travailler principalement dans notre salle d'appels, en assurant une communication efficace avec les patients et en gérant les informations sensibles tout en maintenant une culture collaborative et positive.

Benefits

Assurance santé, dentaire, et vie

Plan de retraite 401k avec contribution de l'entreprise

Congés payés généreux et jours fériés

Opportunités de développement professionnel

Qualifications

• Éducation minimum requise : diplôme de lycéen ou équivalent.
• Expérience dans un cadre médical souhaitée, de préférence sur Epic.

Responsibilities

• Répondre aux appels, prendre des messages et gérer les appels.
• Entrer des informations pertinentes dans les dossiers patients.
• Maintenir la confidentialité et travailler de manière sécurisée.

Skills

Connaissance des termes médicaux

Confidentialité

Compétences en communication

Education

Diplôme de lycéen ou équivalent

Cours de terminologie médicale

Formation en assistanat de bureau

Tools

Epic

Job description

Patient Services Representative - Orthopedics & Sports Medicine

Job Category: Clinic Administrative

Requisition Number: PATIE001352

• Full-Time

Locations

Showing 1 location

Manitowoc, WI 54220, USA

Description

Come work where passion, quality, vision, professionalism, and synergy are valued! BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients.

BayCare Clinic Orthopedics and Sports Medicine is looking for a Patient Services Representative to join our team in Manitowoc, WI. We’re looking for a compassionate, thoughtful candidate who wants to contribute to a positive experience for all our patients. The typical hours for this role are Monday-Friday from 8:00 a.m. - 5:00 p.m. No Holidays! No Weekends!

The Clinic:

BayCare Clinic is a successful, dynamic group comprised of 20+ specialties. We are a physician-owned entity withjoint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

BayCare Clinic offers part-time and full-time employees a comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options. We also offer a 401k retirement plan with a company match, generous PTO, and paid holidays.

The Practice:

Orthopedics and Sports Medicine is a rapidly growing, high-volume practice, providing expert care while offering diagnoses, treatment and rehabilitation for bone, joint and connective tissue disorders. Located in Manitowoc, Wisconsin across from Lake Michigan, our new state of the art facility has dedicated procedure rooms, diagnostic imaging, regenerative medicine, and multiple treatment options for all.

The Team:

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment.

Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

The Job:

• Works primarily in our phone room to answers phones, take messages, and route calls when necessary.
• Enters pertinent information into patient charts.
• Respects and maintains confidentiality.
• Works in a safe, compliant and ethical manner at all times.

The Requirements:

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or Office Assistant is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Experience with Epic is preferred.
• Prior experience in a medical setting is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.