Patient Services Representative (Medical Receptionist)

WellStreet Urgent Care; Watkinsville (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading healthcare provider as a Patient Services Representative, where you will be the first point of contact for patients. This role is crucial in ensuring a welcoming atmosphere while managing front-office operations in a team-oriented environment. Enjoy a flexible schedule, competitive pay, comprehensive benefits, and opportunities for professional growth in a supportive workplace.

Benefits

Flexible schedule

Medical, Dental, Vision insurance

Paid Time Off

401K with company match

Wellness support programs

Professional growth opportunities

Qualifications

• 1+ year of experience in a medical office or healthcare setting preferred.
• Ability to work 12-hour shifts, including weekends and holidays.
• Proactive, friendly, and patient-focused approach.

Responsibilities

• Greet and assist patients and visitors.
• Maintain patient and business documentation confidentiality.
• Verify insurance eligibility and inform patients of payment policies.

Skills

Strong communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Tools

Electronic Medical Records (EMR)

EPIC

Job description

Patient Services Representative (Medical Receptionist)

Join to apply for the Patient Services Representative (Medical Receptionist) role at WellStreet Urgent Care.

Patient Services Representative (Medical Receptionist)

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Join to apply for the Patient Services Representative (Medical Receptionist) role at WellStreet Urgent Care.

Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose

Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.

As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.

Why You'll Love Working Here

• LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life!
• Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
• Paid Time Off & Holidays: Recharge and take care of yourself
• 401K with Company Match: Plan for your future
• Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
• Professional Growth: Leadership opportunities & professional development

Key Responsibilities

• Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
• Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
• Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs.
• Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
• Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
• Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.

Required Qualifications

• Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
• Experience: 1+ year of experience in a medical office or healthcare setting preferred
• Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
• Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
• Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
• Team Player: A proactive, friendly, and patient-focused approach to service

At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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Watkinsville, GA $40,000.00-$55,000.00 2 years ago