Patient Services Representative/ Medical Assistant

VIP Medical Group; Irvine (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Health insurance

Dental & Vision coverage

Vacation leave

Sick leave

Paid holidays

Paid lunch break

Bonuses

Three days off per week

Job summary

VIP Medical Group in Irvine, CA is hiring a Patient Services Representative/ Medical Assistant to support front desk and clinical workflow. You will greet patients, triage, assist providers, and maintain records in a fast-paced clinic.

Requirements include a High School diploma or GED, 1 year MA experience, and preferred CMA certification. Bilingual English/Spanish and EMR exposure are advantageous.

Qualifications

• High school diploma or GED required; CMA preferred.
• Experience as Medical Assistant and EMR familiarity.
• Bilingual in English and Spanish preferred.

Responsibilities

• Greet patients and triage to ensure a smooth flow.
• Assist providers, take vital signs, and input data into the system.
• Maintain sterile exam rooms and manage records and charts.
• Provide clerical support: documents, scheduling, and calls.

Skills

Patient care

Problem-solving

Team player

Bilingual (English/Spanish)

Communication

Customer service

Education

High school diploma or GED

Certified Medical Assistant (preferred)

Tools

EMR systems

Job description

Patient Services Representative/ Medical Assistant

VIP Medical Group Irvine, California, United States

About this position

About VIP Medical Group

VIP Medical Group is a premier medical organization of two distinct brands: Vein Treatment Clinic and Pain Treatment Specialists. Each of our brands focuses on providing specialized, minimally invasive procedures to help our patients regain control of their lives.

One of the core principles at VIP Medical Group is our commitment to offering minimally invasive treatments. We believe that effective medical care should not come with the burden of extensive recovery times or significant discomfort. This philosophy drives our approach to both vein treatments and pain treatments, where we use state-of-the-art techniques to ensure the best possible outcomes with minimal disruption to your life.

Role & Summary of Responsibilities

Keys to success: Be passionate about patient care, problem-solving, open to learn new skills, not afraid of a high paced environment and being a team player.

This position will be assisting our Irvine, Huntington Beach and Newport Beach, CA locations.

• Greet registered patients upon their visit, triage patients through the patient flow process, and ensure a smooth experience.
• Monitor and ensure the proper functioning of clinical equipment, promptly escalating issues to the supervisor.
• Check schedules and accompany patients to the exam/procedure room. Assist patients with walking, transfers, dressing, and exam preparation.
• Maintain a sterile environment, ensuring adherence to standard infection control precautions.
• Prepare exam rooms before patient visits, clean rooms and instruments, and restock supplies between patients.
• Fulfill patient care responsibilities, including taking vital signs, updating patient history, and assisting providers in the exam room. Input patient data into the practice management system.
• Fulfill clerical responsibilities, such as sending/receiving/scanning medical records, obtaining diagnostic reports and managing the charting process.
• Regularly check dated materials and medications for expiration dates and discard expired items.
• Answer phones, respond to inquiries, and triage calls to appropriate personnel.
• Customer service-oriented mindset.

Requirements

• High School diploma or GED.
• Certification: Certified Medical Assistant preferred.
• Minimum of one year of experience as a Medical Assistant.
• EMR systems (1 year preferred), vital signs (1 year preferred)
• Fully bilingual - English and Spanish preferred.
• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Paid lunch break
• Three days off per week* (varies depending on the location schedule)

Benefits

• Competitive compensation
• Health insurance (Dental and Vision)
• Vacation leave
• Sick leave
• Paid holidays
• Paid lunch break
• Bonuses
• Three days off per week* (varies depending on the location schedule)

The pay range for this role is:

23 - 25 USD per hour(CA1028_Irvine )

Salary Information

$23 - $25Hourly Wage