Patient Services Representative–Bilingual Preferred

Just Pull It; Port Richey (FL); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Friendly team environment

Job summary

Just Pull It Dental in Port Richey, FL is seeking a Patient Services Representative to be the friendly voice helping patients get the care they need quickly. This full-time, in-person role requires bilingual English/Spanish preferred and involves answering calls, scheduling appointments, and maintaining patient records.

You will greet patients warmly, navigate multiple systems, and support marketing efforts while ensuring a stress-free patient experience from first contact through visit.

Qualifications

• Bilingual English/Spanish preferred.
• Strong customer service and communication skills.
• Experience scheduling and managing appointments is plus.
• Comfortable navigating multiple computer systems.

Responsibilities

• Answer incoming calls and schedule patient appointments.
• Manage appointment schedules and keep the day running smoothly.
• Provide friendly, compassionate customer service to patients.
• Communicate with patients in English and Spanish.
• Maintain organized patient records and assist with admin tasks.
• Make outbound calls and participate in marketing efforts.

Skills

Bilingual English/Spanish

Customer service

Scheduling appointments

Communication skills

Multitasking

Tools

CRM software

Microsoft Office

Job description

Description

Patient Services Representative – Bilingual Preferred

Port Richey, FL | Full-Time | In Person

Compensation: $18.00-$23.00 per hour depending on experience

Be the Voice of Just Pull It Dental!

Are you friendly, energetic, and great with people? Do you enjoy helping others and staying busy? Just Pull It Dental is looking for a Patient Services Representative to be the friendly voice helping patients get the care they need quickly.

We specialize in straightforward dental care focused on getting patients out of pain fast. We’re looking for someone who can make every patient interaction feel welcoming, organized, and stress-free.

What You’ll Do

• Answer incoming calls and help patients schedule appointments
• Manage appointment schedules and keep the day running smoothly
• Provide friendly, compassionate customer service to patients
• Communicate with patients in English and Spanish (bilingual preferred)
• Maintain organized patient records
• Assist with basic administrative and office tasks
• Make outbound calls and participate in marketing and networking efforts
• Navigate multiple computer systems and keep information up to date
• Help create a positive experience for patients from their first call through their appointment

Schedule

• Monday-Friday: 9:00 AM-4:00 PM
• Rotating Saturdays: 9:00 AM-1:00 PM

Why Join Just Pull It Dental?

• Health insurance
• Paid time off
• Retirement plan
• Friendly, fast-paced work environment
• Straightforward dental care without the typical insurance hassles
• Opportunity to make a real difference for patients who need relief

Location: Port Richey, FL
Job Type: Full-Time
Work Location: In Person

Requirements

What We’re Looking For

• Bilingual English/Spanish preferred
• Friendly, positive, and professional personality
• Strong communication and customer service skills
• Comfortable multitasking in a fast-paced environment
• Confident using computers and navigating multiple systems
• Organized and dependable
• Previous dental or medical office experience is a plus, but not required
• Someone who genuinely enjoys helping people