Patient Services Representative

Prime Healthcare; Rumford (ME); On-site; USD 28,000 - 32,000; Part time

Job summary

Prime Healthcare's Rumford Hospital in Rumford, Maine is seeking a Patient Services Representative for part-time day shifts. You will greet visitors, provide information, and liaise with multiple departments to support smooth patient flow.

Responsibilities include appointment scheduling and front-desk duties, with an emphasis on friendly service and accurate data entry. Education: high school diploma; experience in customer service is required; healthcare exposure is preferred; BLS certification

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate, preferred.

Responsibilities

• Greeting customers, providing information, and communicating with other departments.
• Appointment scheduling.

Skills

Customer service experience

Healthcare setting exposure

Office equipment familiarity

Education

High School diploma or equivalent

BLS certification (preferred)

Job description

Overview

Patient Services Representative

Pay: $20.00–$23.21/hour

Rumford, Maine

Part-Time| 8-Hours | Day Shifts

Central Maine Healthcare (CMH), a member of Prime Healthcare Foundation, is an integrated healthcare delivery system serving approximately 400,000 residents across central, western, and midcoast Maine through a network of more than 40 primary and specialty care locations. The system includes Central Maine Medical Center (CMMC) in Lewiston, a 250-bed, not-for-profit regional referral hospital that is home to the region's only Cancer Care Center, an orthopedic ambulatory surgery center, and the Central Maine Heart and Vascular Institute. CMMC also serves as the central Maine base for LifeFlight of Maine, the state's only medical helicopter service.

CMH also includes Bridgton Hospital and Rumford Hospital, two 25-bed critical access hospitals that provide essential care to Maine's rural communities.

As part of its commitment to healthcare education and workforce development, CMH is home to the Maine College of Health Professions, Maine's first nursing and medical imaging school. The private, not-for-profit institution is accredited by the New England Commission of Higher Education and plays an important role in training the next generation of healthcare professionals.

To learn more, visit www.cmhc.org.

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School diploma or equivalent required.

2. Minimum of one year experience in customer service.

3. Six (6) months experience in a health care setting and office equipment preferred.

4. Current BLS certificate, preferred.

Pay Transparency

Rumford Hospital offers competitive compensation and a reasonable compensation estimate for this role is $20.00 to $23.21. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Part Time < 60

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf