Patient Services Rep/SPECIMEN COLLECTOR

The Health Alliance; Lanoka Harbor (NJ); On-site; USD 35,000 - 48,000; Full time

Job summary

The Health Alliance in Lanoka Harbor, NJ is seeking a skilled phlebotomist to collect specimens and support lab operations. You will perform specimen collection, labeling, processing, and data entry for patient registrations and test orders, using our lab systems.

Strong attention to detail and the ability to work independently in a fast-paced setting are essential. This role requires adherence to departmental policies, accurate billing data when needed, and maintaining phlebotomy logs and

Qualifications

• Phlebotomy skills for all ages including pediatric and geriatric.
• Accurate data entry and patient registration.
• Ability to work in a fast-paced environment.
• Flexibility to cover weekends/holidays.

Responsibilities

• Collect specimens according to procedures (drug screens, oral swabs).
• Review test orders and verify with lab systems.
• Enter patient registration and test orders from requisitions.
• Enter billing information and collect payments when required.
• Process specimens: labeling, centrifuging, splitting, freezing.
• Perform clerical duties: data entry, inventory, phones.
• Follow departmental policies and procedures.
• Verify patient demographics post-venipuncture.
• Maintain phlebotomy and temperature logs.
• Complete training courses and stay updated on techniques.
• Stay up-to-date on company communications.

Skills

Phlebotomy

Data entry

Customer service

Attention to detail

Flexible hours

Education

High school diploma

Phlebotomy certification

Tools

LIS software

Job description

Collect specimens according to established procedures. This includes, but not limited to: drug screens, oral swabs.

Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database

Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.

Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.

Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.

Read, understand and comply with departmental policies, protocols and procedures.

Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.

Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.

Complete training courses and keep up-to-date with the latest phlebotomy techniques.

Stay up-to-date on company communications.

Job Requirements

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all MAKO policies and procedures including company dress code.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of the MAKO Way.

Qualifications

Licenses & Certifications

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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