Patient Services Rep/SPECIMEN COLLECTOR

The Health Alliance; Jersey City (NJ); On-site; USD 24,796 - 35,817; Full time

Job summary

The Health Alliance in Jersey City, NJ is seeking a dedicated phlebotomist to collect specimens, verify orders, and perform data entry for patient registrations and test orders. You will handle billing entries when required and maintain accurate phlebotomy logs while ensuring compliance with policies.

Ideal candidates will possess strong phlebotomy skills across pediatric and geriatric patients and demonstrate reliable, independent work habits in a fast-paced healthcare setting.

Qualifications

• Quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills including pediatric and geriatric patients.
• Flexible availability, including weekends, holidays, on-call and overtime.
• Adherence to company policies and dress code; clean driving record if applicable.
• Strong communication and customer focus; alignment with MAKO Way.

Responsibilities

• Collect specimens per procedures, including drug screens and oral swabs.
• Research test information and verify orders using lab systems.
• Enter patient registration and test orders from requisitions or databases.
• Enter billing information and collect payments when required.
• Data entry and processing of specimens: labeling, centrifuging, splitting, freezing.
• Perform clerical duties: data entry, inventory, stock supplies, answer phones.
• Read and comply with departmental policies and procedures.
• Verify patient demographics and labeling prior to venipuncture.
• Maintain phlebotomy logs: maintenance and temperature logs.
• Complete training and stay updated on phlebotomy techniques and communications.

Skills

Phlebotomy

Data entry

Customer service

Job description

• Collect specimens according to established procedures. This includes, but not limited to: drug screens, oral swabs.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.
• Responsible for completing all data entry requirements accurately including data entry of patient registration; entry of test order from requisition or pulling order from database
• Enter billing information and collect payments when required, including the safeguarding of assets and credit card information.
• Data entry and processing specimens including: labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties when assigned such as data entry, inventory, stock supplies, and answer phones when needed.
• Read, understand and comply with departmental policies, protocols and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintain all appropriate phlebotomy logs in a timely manner and based on frequency, such as maintenance logs and temperature logs.
• Complete training courses and keep up-to-date with the latest phlebotomy techniques.
• Stay up-to-date on company communications.

Job Requirements

• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills to include pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
• Committed to all MAKO policies and procedures including company dress code.
• Must have reliable transportation, valid driver license, and clean driving record, if applicable.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout MAKO; and knowledge of the MAKO Way.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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