Patient Services Rep: Check-In, Scheduling & Payments

silvercross; New Lenox (IL); Presencial; USD 26.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

Other voluntary benefit plans

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Descripción de la vacante

Silver Cross Hospital in New Lenox, IL is seeking a Front Desk/Registration Clerk to greet and register patients, coordinate follow-up visits, and assist with billing and scheduling. This role serves as the liaison between patients and medical staff and requires strong customer service and communication skills.

The position is on-site with days and rotating weekday shifts. Prior health-care exposure is preferred and high school diploma or GED is required.

Formación

• Excellent interpersonal skills with patients, physicians, management, staff and other customers.
• Exceptional customer service and problem-solving abilities.
• Ability to balance priorities and handle challenging situations.
• Excellent verbal communication skills.
• Comfort with computer technology and applications.

Responsabilidades

• Perform registration, check-in, and check-out for patient visits.
• Schedule follow-up visits, including labs, imaging, and other diagnostic testing.
• Collect co-pays.
• Call patients for notification of schedule changes.

Conocimientos

Interpersonal skills

Customer service

Verbal communication

Computer literacy

Educación

High school diploma or GED

Descripción del empleo

Silver Cross Hospital in New Lenox, IL is seeking a Front Desk/Registration Clerk to greet and register patients, coordinate follow-up visits, and assist with billing and scheduling. This role serves as the liaison between patients and medical staff and requires strong customer service and communication skills.

The position is on-site with days and rotating weekday shifts. Prior health-care exposure is preferred and high school diploma or GED is required.