Patient Services & Records Specialist

Holy Cross Medical Group; West Jordan (UT); On-site; USD 22,000 - 30,000; Full time

Job summary

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, including reception, phone duties, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to identify patient needs, ensure quality care, and maintain efficient operations while delivering compassionate, patient-centered service.

Qualifications

• High School Diploma or GED required.
• Experience with basic office tasks, greeting patients, and data entry.
• Knowledge of medical terminology and payer processes is preferred.

Responsibilities

• Greet patients and assist them in a courteous, professional manner.
• Verify and update demographic data in the EHR and address barriers to care.
• Collect and process information for medical records, referrals, and billing.
• Schedule and adjust patient appointments as needed.
• Maintain patient charts and process payments at point of service.

Skills

Organizational skills

Clerical skills

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

Electronic Health Records (EHR)

Computer literacy

Job description

Holy Cross Medical Group in Utah seeks a Patient Service Representative to provide clerical support in a physician clinic, including reception, phone duties, medical records, charge entry, referrals, and information retrieval.

You will collaborate with the healthcare team to identify patient needs, ensure quality care, and maintain efficient operations while delivering compassionate, patient-centered service.