Patient Services & Records Specialist

Kintegra Health; Hickory (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Kintegra Health is seeking a full-time Medical Office Clerk in Hickory, NC. You will record patient demographics, insurance details and payments with accuracy, while supporting medical records, scanning, PHI requests and staff messaging.

You will interact with a diverse patient population, maintain confidentiality, and assist with billing tasks. Ideal candidates have at least 1 year of clerical experience in a medical office, strong English communication skills, and proficiency with medical

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in a medical office setting preferred.
• Ability to read and understand English and maintain patient confidentiality.

Responsibilities

• Record patient demographics, insurance information, charges and payments accurately.
• Cross-train in medical records, scanning, PHI requests and staff messaging.
• Answer phones and greet patients professionally; schedule appointments under administration guidelines.
• Post copays and perform cash handling with accuracy.
• Query and extract patient information and records as needed.

Skills

Verbal communication

Confidentiality

Team player

Medical terminology

Attention to detail

Education

High School Diploma or GED

Tools

Medical office software

Job description

Kintegra Health is seeking a full-time Medical Office Clerk in Hickory, NC. You will record patient demographics, insurance details and payments with accuracy, while supporting medical records, scanning, PHI requests and staff messaging.

You will interact with a diverse patient population, maintain confidentiality, and assist with billing tasks. Ideal candidates have at least 1 year of clerical experience in a medical office, strong English communication skills, and proficiency with medical