Patient Services Front Desk Specialist

Avera; Spencer (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Affordable insurance

IPERS retirement

In-house education

Paid time off

Family gym membership

Job summary

Spencer Hospital seeks an organized clerical associate to support clinic operations in Spencer, IA. Responsibilities include greeting patients, scheduling, registering new patients, and handling insurance/ID card processes. Proficiency with technology and EMR is valued, along with strong communication skills.

The role offers a day shift and regular hours with a focus on accuracy and patient-centered service within a rural hospital setting.

Qualifications

• Strong communication and interpersonal abilities are required.
• Excellent organization and attention to detail.
• Proficient with computers and web-based programs.
• Experience with electronic health records is a plus.

Responsibilities

• Coordinate patients through the clinic, including answering calls and scheduling.
• Open clinic in mornings and prepare for the day.
• Greet patients and families; complete new patient registration.
• Obtain insurance cards and IDs; update patient records at visits.
• Enter data into EMR and manage office documents and supplies.
• Assist MD and Director with written documents as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Technology proficiency

Electronic Health Record experience

Education

High school diploma

Associate's degree or 6 months relatable experience

Job description

Spencer Hospital seeks an organized clerical associate to support clinic operations in Spencer, IA. Responsibilities include greeting patients, scheduling, registering new patients, and handling insurance/ID card processes. Proficiency with technology and EMR is valued, along with strong communication skills.

The role offers a day shift and regular hours with a focus on accuracy and patient-centered service within a rural hospital setting.