Patient Services Front Desk Specialist

AdventHealth; Ocala (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Pension/403-B

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Ocala, FL is seeking a dedicated administrative professional to support medical records, appointments, and patient intake. This full-time, on-site role requires the ability to greet patients warmly and manage documentation efficiently.

Responsibilities include obtaining insurance authorizations, verifying coverage, collecting payments, and coordinating with clinicians to maintain smooth patient flow and accurate records.

Qualifications

• High School diploma or equivalent required.
• 1+ years related experience preferred.

Responsibilities

• Greet and direct patients in a friendly, timely manner.
• Process medical record requests accurately and timely.
• Assist with daily closing procedures.
• Obtain insurance authorizations and verify coverage before appointments.
• Collect copays, deposits, and other payments at service time.
• Schedule and confirm patient appointments to minimize no-shows.
• Distribute documentation within AMR accurately and timely.
• Handle phone calls and document calls.

Education

High School Grad or Equiv

Job description

AdventHealth in Ocala, FL is seeking a dedicated administrative professional to support medical records, appointments, and patient intake. This full-time, on-site role requires the ability to greet patients warmly and manage documentation efficiently.

Responsibilities include obtaining insurance authorizations, verifying coverage, collecting payments, and coordinating with clinicians to maintain smooth patient flow and accurate records.