PATIENT SERVICES FOOD SERVICES ASSOCIATE II

Carilion Wellness; Roanoke (VA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Onsite fitness studios

Discounts to Carilion Wellness centers

Health/wellbeing app access

Paid Time Off from day one

Continued education and training

Job summary

Carilion Wellness Roanoke is seeking a Food Services Associate II to lead daily department activities, ensure quality meals, and support patient and customer satisfaction. You will assist the manager, schedule staff, monitor sanitation, and use electronic systems for menus and records.

Qualifications include a high school diploma or GED, 1–3 years in nutritional or retail food service, SERV-SAFE or Virginia Health Dept cert (or ability to obtain within one year), and strong communication skills.

Qualifications

• High School diploma/GED or two years related experience.
• 1–3 years nutrition or retail food service experience; supervisory experience desirable.
• SERV-SAFE or Virginia Health Dept certification, or ability to obtain within year one.
• Strong interpersonal, communication and teamwork skills.
• Keyboarding/computer skills for automated systems, including EMR.

Responsibilities

• Schedules and adjusts staffing as appropriate.
• Maintains standards of performance, food quality and sanitation.
• Follows and enforces Food and Nutrition Services policies and procedures.
• Completes all general food service tasks as assigned.
• Participates in department activities/meetings and customer satisfaction initiatives.
• Reviews and verifies all documentation daily.
• Orders and/or monitors food and supplies.
• Participates in hiring, staff development and feedback.
• Manages menus and patient food item requests using automated systems including EMR.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

High School diploma/GED

Job description

Employment Status

Full time

Shift

Variable Hours (United States of America)

Facility

1906 Belleview Ave SE - Roanoke

Requisition Number

R159808 PATIENT SERVICES FOOD SERVICES ASSOCIATE II (Open)

How You’ll Help Transform Healthcare

Sign on Bonus Eligible: $2,000 per applicable guidelines (external hires only)

Leads the daily activities of the department to assure quality food and nutrition services. Assumes responsibilities assigned by the manager. Facilitates effective open two-way communication and resolution of work site operational issues that support facility/service line goals and objectives.

• Schedules and adjusts staffing as appropriate.
• Maintains standards of performance, food quality and sanitation.
• Follows and ensures compliance to Food and Nutrition Services policies and procedures.
• Completes all general food service tasks as assigned.
• Participates in department activities/meetings, which may include orientation of co-workers, patient/customer satisfaction initiatives, cost reduction initiatives and inspection readiness.
• Reviews and verifies all documentation daily.
• Orders and/or monitors food and supplies.
• Participates in hiring process, staff development and feedback.
• Administers and documents menus and requests for patient food items utilizing automated computer systems, including electronic medical records.

What We Require

Education: High School diploma/GED or two years of related experience.
Experience: 1 to 3 years related nutritional or retail food service experience. Supervisory experience highly desirable.
Licensure, certification, and/or registration: SERV-Safe Certification or equivalent certification from the Virginia Health Department is required; or ability to obtain certification within year one in this position.
Other Minimum Qualifications: Effective interpersonal, communication and teamwork skills required. Keyboarding or computer skills for automated computer systems, including electronic medical records preferred. This position is deemed emergency personnel during emergency weather conditions. Must provide own transportation and travel to other Carilion work sites. May be required to work at other Carilion facilities to meet staffing needs.

Compensation Range:
$17.39 - $24.35

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well‑being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well‑being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training