Patient Services Coordinator: Scheduling & Care

Amedisys; Cape Coral, Northern (FL, KY); Hybrid; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health plans

PPO/HSA

Paid time off

Wellness rewards

Mental health support

401(k) match

Family benefits

Mileage reimbursement

Job summary

Amedisys is seeking a Patient Services Coordinator in Florida to help schedule Oasis visits, coordinate clinician assignments by geography, and ensure timely patient care across care centers. You will handle calls regarding scheduling, support the clinical team, and monitor follow ups with patients and providers.

The role emphasizes collaboration with field clinicians, efficient scheduling, and proactive communication with patients and referrals.

Qualifications

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.
• High School diploma or GED equivalent.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Skills

Scheduling experience

Administrative experience

Education

High School diploma or GED

Job description

Amedisys is seeking a Patient Services Coordinator in Florida to help schedule Oasis visits, coordinate clinician assignments by geography, and ensure timely patient care across care centers. You will handle calls regarding scheduling, support the clinical team, and monitor follow ups with patients and providers.

The role emphasizes collaboration with field clinicians, efficient scheduling, and proactive communication with patients and referrals.