Patient Services Coordinator LPN Home Health

Humana Inc; Louisville (KY); On-site; USD 45,000 - 62,000; Full time

Job summary

Join a compassionate team dedicated to enhancing patient care and health management. As a Patient Services Coordinator, you will be the essential link between clinical staff and patients, ensuring smooth scheduling and coordination of healthcare services. This role not only allows you to utilize your nursing skills but also empowers you to make a real difference in patients' lives. With a supportive environment that values your contributions, you will thrive in a role that offers both personal and professional growth opportunities. Be part of a forward-thinking organization that prioritizes health and wellness for all.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Disability Insurance

Life Insurance

Qualifications

• Must be a licensed LPN/LVN in Kentucky.
• At least 1 year of home health experience required.

Responsibilities

• Manage patient schedules and ensure timely reassignment.
• Maintain hospitalization logs and assist with internal transfers.
• Perform patient visits and participate in on-call rotations.

Skills

Home Health Experience

Communication Skills

Organizational Skills

Patient Care

Infection Control

Education

Licensed Professional Nurse (LPN)

Coding Certification

Job description

Become a part of our caring community and help us put health first

The Patient Services Coordinator, LPN/LVN acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing, and managing all aspects of a patient's healthcare maintenance and treatment. Makes decisions regarding own work approach/priorities, and follows direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

1. Manages schedules for all patients, edits schedules for agents calling in sick, ensures timely reassignment of patients, and updates agent unavailability in the worker console.
2. Initiates infection control forms as needed, and sends the completed "Employee Infection Report" to HRD for upload in the worker console.
3. Serves as backup during lunch hours and busy times, including receiving calls from field staff and assisting with weekly case conferences. Refers clinical questions to the Branch Director as necessary.
4. Maintains the client hospitalization log, including entering coordination notes and distributing the electronic log to all relevant staff.
5. Completes requested schedules for skilled nurse/injection visits, ensuring proper scheduling of supervisory visits and other related tasks.
6. Runs scheduling reports, prepares weekly agent schedules, and verifies visit notes in the scheduling console.
7. Assists with internal patient transfers between branch offices.
8. If clinical, receives lab reports, assesses them, and routes copies to relevant parties, initiating infection reports as necessary.
9. If clinical, may perform patient visits and participate in on-call rotations.

Use your skills to make an impact

Required Experience/Skills:

• Licensed Professional Nurse or Licensed Vocational Nurse licensed in the practicing state.
• At least 1 year of home health experience.
• Preferred: Packet review/QI experience, coding certification.
• Valid driver’s license and automobile insurance.
• Excellent communication, organizational skills, and ability to manage multiple assignments.

Scheduled Weekly Hours: 40

Pay Range: $45,400 - $61,300 per year, depending on location and experience.

Description of Benefits: Includes medical, dental, vision, 401(k), paid time off, disability, life insurance, and more.

About Us

CenterWell Home Health provides personalized home care for patients managing chronic conditions or recovering from injury, illness, surgery, or hospitalization. Our team includes nurses, therapists, aides, and social workers committed to patient recovery and independence.

As part of Humana, CenterWell focuses on whole-person health, offering stability, benefits, and career growth opportunities. We employ over 30,000 clinicians dedicated to putting health first.

Equal Opportunity Employer

Humana does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or veteran status, and promotes affirmative action in employment practices.