Patient Services Coordinator IV

Novant Health; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking candidates for a role focused on processing referrals and supporting practice operations using EPIC systems. The ideal candidate will possess strong organizational skills, coding knowledge, and a commitment to teamwork. This position offers an opportunity for professional growth within a diverse and inclusive environment.

Qualifications

• Three years of experience in a medical office setting required.
• Confidentiality is essential.
• Familiarity with coding requirements for the practice's specialty.

Responsibilities

• Responsible for processing referrals at least 50% of the time.
• Performing Dimensions super-user functions such as practice support with EPIC.
• Delivering remarkable patient experiences.

Skills

Knowledge of medical office software

Understanding of CPT and ICD-9-CM coding processes

Excellent verbal communication skills

Organizational skills

Problem-solving skills

Critical-thinking skills

Basic medical terminology knowledge

High proficiency with EPIC systems

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all backgrounds to apply to our exciting career opportunities.

Job Summary

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. Therefore, we invite applicants from all backgrounds to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters teamwork, engagement, and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: High School Diploma or GED, required.
• Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required): Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Understanding of CPT and ICD-9-CM coding processes. Excellent verbal communication skills. Ability to work with changing priorities. Strong organizational, problem-solving, and critical-thinking skills. Ability to interact with individuals of all cultures and levels of authority. Confidentiality is essential. Must function well as part of a team and demonstrate initiative. Basic medical terminology knowledge, obtainable through formal classes or work experience. High proficiency with EPIC systems. Detailed knowledge of billing requirements for multiple payors. Familiarity with coding requirements for the practice's specialty.
• Additional Skills (preferred): Proficiency in all computer software used in the practice.

Job Opening ID

86907

• Same qualifications and skills as above.

About the company

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