Patient Services Coordinator IV

Novant Health; Huntersville (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading healthcare organization as a Patient Services Coordinator IV in Huntersville. This role requires three years of medical office experience and involves processing referrals and supporting EPIC systems, ensuring a remarkable patient experience. Ideal candidates are detail-oriented with strong communication and organizational skills, dedicated to fostering a diverse and inclusive team environment.

Qualifications

• Three years of experience in a medical office setting is required.
• Knowledge of patient demographic information and appointment scheduling.
• Requires the ability to maintain confidentiality and interact with diverse individuals.

Responsibilities

• Responsible for processing referrals at least 50% of the time.
• Performing Dimensions super-user functions with EPIC.
• Ensuring a safe patient environment following 'First Do No Harm' principles.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Basic medical terminology

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Job Summary

FT PATIENT SERVICES COORDINATOR IV POSITION WITH HVI-HUNTERSVILLE, MON-FRI, 8:30-5:00!

THREE YEARS OF EXPERIENCE IN A MEDICAL OFFICE SETTING IS REQUIRED.

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: High School Diploma or GED, required.
• Experience:
  • Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):Proficient in the use of all computer software utilized in the practice.

Job Opening ID

93697

• Education: High School Diploma or GED, required.
• Experience:
  • Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.
• Additional Skills (required):Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional Skills (preferred):Proficient in the use of all computer software utilized in the practice.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".