Patient Services Coordinator IV - Cancer Clinic

Novant Health Careers; Mooresville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Services Coordinator IV for its Cancer Clinic. This role involves processing referrals and supporting practice operations while ensuring a remarkable patient experience. Candidates should have a high school diploma and at least three years of experience in a medical office setting, with proficiency in medical software and coding.

Qualifications

• At least three years of experience in a medical office setting required.
• Proficiency with medical office software and understanding of CPT and ICD9-CM coding.
• Ability to work with diverse populations and maintain confidentiality.

Responsibilities

• Deliver a remarkable patient experience in every interaction.
• Support diversity and inclusion to enhance quality care.
• Maintain a safe patient environment guided by 'First Do No Harm' principles.

Skills

Communication

Organizational skills

Problem-solving skills

Teamwork

Confidentiality

Education

High School Diploma or GED

Tools

Medical office software

Job description

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Job Summary

Position is for outgoing / radiology authorizations referral coordinator

Responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Responsibilities

• Deliver a remarkable patient experience in every interaction.
• Foster teamwork, engagement, and community involvement.
• Support diversity and inclusion to enhance quality care.
• Maintain a safe patient environment guided by "First Do No Harm" principles.

Qualifications

• High School Diploma or GED required.
• At least three years of experience in a medical office setting required, or related experience considered.
• Proficiency with medical office software, understanding of CPT and ICD9-CM coding, excellent communication skills, organizational and problem-solving skills, ability to work with diverse populations, confidentiality, teamwork, initiative, and medical terminology knowledge.
• Preferred: Proficiency in all practice-related computer software.