Patient Services Coordinator & Insurance Verification

Liberty Medical Specialties; Greenville (NC); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Holiday pay

401(k) & more

Job summary

Liberty Medical Specialties, Inc. in Greenville, NC is seeking a full-time Customer Service Representative to perform initial intake of patient referrals, verify insurance benefits, and provide basic equipment demonstrations.

The CSR will prepare and manage billing-related paperwork, coordinate with warehouse staff for delivery and setup, and support ongoing communications with patients and referral sources. A high school diploma and drug screening are required.

Qualifications

• Basic knowledge of medical terminology and diagnostic codes.
• Recent experience with insurance verification and healthcare billing paperwork for Medicare/Medicaid/private insurers.
• Strong organizational and communication skills.
• Must pass drug test.
• High school diploma or equivalent.

Responsibilities

• Take orders and provide basic customer service, collecting patient demographic, medical and insurance information.
• Process retail transactions and maintain retail inventory when applicable.
• Coordinate with warehouse/distribution to ensure delivery, setup/pick-up of equipment and supplies.
• Coordinate with customers and referral sources about updates or changes, and received orders for changes or discontinuance of services.
• Participate in weekly on-call rotation after training requirements.

Skills

Insurance verification

Medical terminology

Communication skills

Organizational skills

Dependable attendance

Education

High School Diploma

Some college education

Job description

Liberty Medical Specialties, Inc. in Greenville, NC is seeking a full-time Customer Service Representative to perform initial intake of patient referrals, verify insurance benefits, and provide basic equipment demonstrations.

The CSR will prepare and manage billing-related paperwork, coordinate with warehouse staff for delivery and setup, and support ongoing communications with patients and referral sources. A high school diploma and drug screening are required.