Patient Services Coordinator – Front Desk (Multi-location)

HOPCo; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Health & Welfare Benefits

Monthly $43 stipend toward ancillary •

HSA with company match

401k with company match

Employee Assistance Program 24/7

Paid Time Off

Paid Holidays

Mileage reimbursement

Job summary

Center for Bone & Joint Surgery in Royal Palm Beach, FL is seeking a Front Office Representative to support our busy front desk and coordinate patient intake. The role requires handling phones, greeting patients, verifying information, and processing registrations.

The position includes travel to Wellington, a multi-location practice offering a comprehensive benefits package and opportunities for growth. We value customer service, attention to detail, and the ability to work efficiently in a

Qualifications

• Experience in front office operations, including answering phones, greeting patients, and managing reception duties.
• Preparing and reviewing standard registration forms, verifying information, and collecting patient co-pays.
• Ability to manage a multi-line phone system, strong attention to detail, and perform well under pressure.
• Excellent multitasking in a fast-paced environment with multiple tasks.
• Strong customer service skills with professional interactions.

Responsibilities

• Answering phones and greeting patients at the front desk.
• Prepare and review standard registration forms and verify patient information.
• Collect patient co-pays and verify insurance details as needed.
• Manage a multi-line phone system and coordinate with staff.
• Provide friendly, professional service to patients, staff, and visitors.

Skills

Front desk operations

Phone handling

Patient greeting

Reception duties

Multi-tasking

Customer service

Phone system management

Tools

Phone system management

Job description

Center for Bone & Joint Surgery in Royal Palm Beach, FL is seeking a Front Office Representative to support our busy front desk and coordinate patient intake. The role requires handling phones, greeting patients, verifying information, and processing registrations.

The position includes travel to Wellington, a multi-location practice offering a comprehensive benefits package and opportunities for growth. We value customer service, attention to detail, and the ability to work efficiently in a