Front Office Representative - Royal Palm Bch & Belle Glade

Healthcare Outcomes Performance Co. (HOPCo); Town of Florida (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

Stipend for ancillary benefits

HSA with company match

401k with company match

Employee Assistance Program

Paid Time Off

Paid Holidays

Mileage reimbursement

Job summary

Center for Bone & Joint Surgery is seeking a Front Office Representative for our Royal Palm Beach location with required travel to Belle Glade every other Monday. The role focuses on front office operations, greeting patients, answering phones, and managing registration forms while collecting patient co-pays.

The ideal candidate will handle a multi-line phone system, demonstrate attention to detail, and perform well under pressure in a fast-paced setting.

Qualifications

• Experience in front office operations, including answering phones and greeting patients.
• Ability to manage a multi-line phone system and perform reception duties.
• Strong customer service skills and professional interpersonal communication.

Responsibilities

• Answer phones and direct calls to appropriate staff.
• Greet patients and verify information during registration.
• Prepare and review standard registration forms; collect co-pays.
• Maintain attention to detail and accuracy in a fast-paced environment.

Skills

Front desk operations

Phone handling

Customer service

Multitasking

Job description

Center for Bone & Joint Surgery is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.

Center for Bone & Joint Surgery offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.

Center for Bone & Joint Surgery is seeking a Front Office Representative for our Royal Palm Beach location, with required travel to Belle Glade every other Monday.

The ideal candidate will have experience in front office operations, including answering phones, greeting patients, and managing reception duties. Responsibilities include preparing and reviewing standard registration forms, verifying information, and collecting patient co-pays.

Candidates must demonstrate the ability to effectively manage a multi-line phone system, maintain strong attention to detail, and perform well under pressure. The role requires excellent multitasking skills and the ability to function efficiently in a fast-paced environment where multiple tasks must be handled simultaneously.

Strong customer service skills are essential. The candidate should interact in a friendly, professional manner with a diverse range of patients, staff, physicians, and visitors.

At Center for Bone & Joint Surgery, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

• Competitive Health & Welfare Benefits
• Monthly $43 stipend to use toward ancillary benefits
• HSA with qualifying HDHP plans with company match
• 401k plan with company match
• Employee Assistance Program that is available 24/7 to provide support
• Paid Time Off
• Paid Holidays
• Mileage reimbursement
• and more...

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