Patient Services Coordinator (56TJ)

GOEBEL FIXTURE COMPANY; Frederick (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Vacation

Holidays

Sick Leave

Life Insurance

Disability Insurance

Job summary

Frederick Primary Care Associates, P.A. is seeking a Patient Services Coordinator to greet patients, answer calls, verify insurance, and preserve HIPAA compliance. The role supports a busy primary care office, ensuring smooth patient flow and accurate data entry.

Full-time, non-exempt position with benefits. Base pay ranges from $15 to $18 per hour, with annual bonuses and overtime opportunities at the clinic after six months of employment.

Qualifications

• High School Diploma or Equivalent.
• 1+ year of customer service experience.
• Experience in medical field preferred.

Responsibilities

• Greet patients in a polite and inviting manner to create a welcoming environment.
• Answer phones timely and professionally to ensure office efficiency.
• Maintain confidentiality of patient records per HIPAA and company policies.
• Verify insurance coverage and patient demographics to assist billing and staff.
• Maintain a clean waiting area to enhance the patient experience.
• All other duties as assigned.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

• Base Pay $15.00 - $18.00 / Hour
• Employee Type Full-Time Non-Exempt

General Information

Company: Frederick Primary Care Associates, P.A.

Job Title: Patient Services Coordinator

Hourly Pay: $15-18 per hour depending on experience

Additional Compensation: Annual bonuses (variable depending on office and performance) and overtime opportunities are available at FPCA's After Hours Clinic (eligible after 6 months of employment based on performance)

Schedule: Full Time (Monday: 8:30 AM - 5 PM, Tuesday: 8 AM - 6:30 PM, Wednesday: OFF, Thursday: 8 AM - 6:30 PM, Friday: 8 AM - 5:30 PM)

Description

Are you passionate about helping people of all ages in your community? Do you have a strong background in customer service and a desire to apply it to something truly important? Consider applying to be a Patient Services Coordinator with Frederick Primary Care Associates!

Patient Services Coordinator Job duties include:

• Greet patients in a polite and inviting manner in order to facilitate a comforting and welcoming environment
• Answer phones timely and professionally in order to ensure office efficiency at every level of your office
• Maintain strict confidentiality of patients' records according to the Health Insurance Portability and Accountability Act (HIPAA) standards and our company policies and procedures to ensure a safe environment for our patients
• Verify insurance coverage and patient demographics to aid our billing office and medical staff
• Maintain a clean and orderly waiting area to enhance the patient experience of your office
• Other duties as assigned

Requirements

• High School Diploma or Equivalent
• 1+ year of customer service experience
• Experience in medical field preferred

This position is eligible for the following benefits:

• Health Insurance (Single and Family)
• Dental Insurance (Single and Family)
• Vision Insurance (Single and Family)
• Vacation Accrual (2 weeks)
• Holidays (up to 6 days per year)
• Sick Leave (1 week/year - first year is prorated)
• Employer Paid Life Insurance, Short-Term Disability and Long-Term Disability