Patient Services Coordinator

Cabarrus-Rowan-Community-Health-Center; North Carolina; On-site; USD 29,000 - 42,000; Full time

Job summary

Cabarrus Rowan Community Health Centers seeks a Patient Representative I to support patient registration, insurance verification, and scheduling in a fast-paced clinic. You will greet patients, collect demographic data, enter information into the EMR, and help with insurance payments and referrals.

The role requires strong communication in English, a high school diploma or GED, and the ability to maintain confidentiality.

Qualifications

• Ability to read, write and comprehend English; maintain confidentiality of records.
• One year or less of clerical experience in an office setting.
• Excellent organizational, problem solving and critical thinking skills; strong basic computer skills.
• Bilingual in Spanish and English preferred.
• High school diploma or GED; Associates Degree preferred.

Responsibilities

• Provide high-quality customer service to patients, staff, board members, providers, and vendors.
• Assist with patient entry into the EMR, greet clients, answer calls, and schedule appointments.
• Record patient demographics, insurance information, charges and payments accurately.
• Maintain patient confidentiality and HIPAA compliance.
• Travel to other CRCHC locations as needed; translation services on request.

Skills

English proficiency

Bilingual Spanish/English

Basic computer skills

Education

High school diploma or GED

Associates Degree preferred

Job description

Cabarrus Rowan Community Health Centers seeks a Patient Representative I to support patient registration, insurance verification, and scheduling in a fast-paced clinic. You will greet patients, collect demographic data, enter information into the EMR, and help with insurance payments and referrals.

The role requires strong communication in English, a high school diploma or GED, and the ability to maintain confidentiality.