Patient Services Coordinator

Adoration Health; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Adoration Health in Louisville, KY seeks an administrative professional to support agency leadership and patient care staff with scheduling and office tasks.

The role requires handling calls, messages, mail, and maintaining office supplies and equipment, contributing to efficient daily operations in a home health setting.

Qualifications

• High school graduate or GED is required.
• Minimum two years of administrative experience in a healthcare environment, preferably home health/hospice.
• Knowledge of home care framework, eligibility requirements.
• Proficient with Microsoft Office and able to learn industry software.

Responsibilities

• Greet visitors and answer calls from patients, staff, and physicians in a courteous, professional manner.
• Transfer callers and take messages, relaying as needed.
• Prepare envelopes and mail, distribute mail to appropriate departments.
• Maintain supplies and office equipment in good working order.

Skills

Admin support

Healthcare environment

Microsoft Office

Communication skills

Organization skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Our Company

Adoration Health

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About Our Line Of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com . Follow us on Facebook and LinkedIn .

Additional Job Information

LUNA