Patient Services Coordinator

Nyuhs; City of Binghamton (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

United Health Services (UHS) is seeking a Patient Services Coordinator to process referrals, obtain necessary authorizations, and coordinate admissions as applicable. You will enter data, verify eligibility, and maintain daily communication with insurers to support timely patient care.

The role requires collaboration with clinicians and office staff across shifts, with a focus on accuracy and compassionate service to patients and families.

Qualifications

• High School Diploma or equivalent required.
• Two years in healthcare or two years in customer service required.
• Proficient PC skills; knowledge of medical terminology.
• Preferred: knowledge of insurance referral processes.
• Preferred: basic computer skills; EHR, Excel, Microsoft Office.

Responsibilities

• Process referral requests and obtain authorization for medical services/admissions.
• Coordinate admission process and communicate with insurance companies.
• Enter referrals and authorizations into the system and verify eligibility.
• Collaborate with clinical team to support timely patient care.

Skills

Customer service

Data entry

Medical terminology

PC skills

Education

High School Diploma or GED

Tools

EHR

Excel

Microsoft Office

Job description

## Patient Services CoordinatorApply: Posted Yesterday: R0000016507# **Position Overview**Under the direction of the Medical Director and/or Nurse Manager, this position’s primary function is to process referral requests, obtain authorization for medical services and/or admissions, and coordinate all aspects of the admission process if applicable. The responsibilities of the Patient Services Coordinator include data entry of referrals and authorizations, verification of eligibility and daily communication with insurance companies. The Patient Service Coordinator works closely with the clinical team and medical providers to provide care for our patients in a timely manner.**Primary Department, Division, or Unit:****Primary Work Shift:**Multiple shifts available**Compensation Range:**$17.98 - $25.17 per hour, depending on experience**You will be eligible for benefits if you are hired into a regular position with at least 24 scheduled weekly hours.**-----**Education/Experience**Minimum Required:* High School Diploma or equivalent* Two (2) years' experience working in healthcare OR Two (2) years' experience working in customer service* Proficient PC skills* Knowledge of medical terminologyPreferred:* Knowledge of insurance referral process* Knowledge of Medical Terminology* Basic computer skills; EHR, Excel, Microsoft Office-----# **Why You’ll Love Working at UHS**At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.**A Culture of Connection** – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.**Comprehensive Benefits for Life & Family** – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.**Well-Being & Financial Security** – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.**Growth That Moves with You** – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.**A Place to Call Home** – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.-----# **About United Health Services**United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!United Health Services is an Equal Opportunity Employer.