Patient Services Clerk – Medical Office (On-Site)

Licking-Memorial-Health-Professionals; Newark (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Licking Memorial Health Systems (LMHS) in Newark, OH is seeking a Physician Center Clerk (PCC) to provide essential clerical support to the patient care team at the Center for Sight. This on-site role helps ensure smooth patient flow and accurate records in a community hospital setting.

Under minimal supervision, you will schedule appointments, manage check-in and demographic updates, scan results, process referrals, and handle end-of-day cash accounting with accuracy and courtesy.

Qualifications

• High school diploma or GED required.
• Read, write, and follow verbal instructions.
• Ability to operate various office machines including a PC, fax, copier, etc.
• Customer Service oriented.
• Knowledge of medical terminology (preferred).
• Basic insurance knowledge (preferred).

Responsibilities

• Answers phone and enters phone notes.
• Opens and distributes incoming mail and faxes.
• Update all demographic information at check-in.
• Scan test results into electronic medical record.
• Schedules patient appointments in IDX.
• Collect co-payments and outstanding balances.
• Coordinate referral process.
• Prepares mailings identified by manager or physician.
• Responsible for end of day duties to include appointment reconciliation and cash accounting.

Skills

Customer service

Medical terminology

Education

High school diploma or GED

Tools

IDX EMR

Job description

Licking Memorial Health Systems (LMHS) in Newark, OH is seeking a Physician Center Clerk (PCC) to provide essential clerical support to the patient care team at the Center for Sight. This on-site role helps ensure smooth patient flow and accurate records in a community hospital setting.

Under minimal supervision, you will schedule appointments, manage check-in and demographic updates, scan results, process referrals, and handle end-of-day cash accounting with accuracy and courtesy.