Patient Services & Billing Support - 1st Shift

Sonic Healthcare USA Inc.; Texas; Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Free lab services

Descripción de la vacante

Sonic Healthcare USA is seeking a frontline support specialist in Dallas, TX. The role focuses on delivering excellent patient and client service over the phone within a busy call center, while handling billing inquiries and ensuring compliance and quality controls.

The position is full-time on the 1st shift, with competitive benefits including health coverage, PTO and retirement matching. You’ll work with a collaborative team in a mission-driven clinical laboratory setting.

Formación

• High School Diploma or equivalent.
• 1 year of experience working in a call center or in the laboratory.
• Exceptional communication skills.
• Top notch typing proficiency (at least 35wpm), including 10-key.

Responsabilidades

• Provide patients, clients, and the laboratory team with exceptional service right over the phone.
• Work in a call center environment.
• Process billing claims, analyze accounts, and help callers understand their charges.
• Champion safety, compliance, and quality control.

Conocimientos

Typing 35 wpm

Exceptional communication

Call center experience

Detail oriented

Educación

High School Diploma or equivalent

Herramientas

10-key

Descripción del empleo

Sonic Healthcare USA is seeking a frontline support specialist in Dallas, TX. The role focuses on delivering excellent patient and client service over the phone within a busy call center, while handling billing inquiries and ensuring compliance and quality controls.

The position is full-time on the 1st shift, with competitive benefits including health coverage, PTO and retirement matching. You’ll work with a collaborative team in a mission-driven clinical laboratory setting.