Patient Services Associate II - OB/GYN (New Jersey)

Jefferson Health; New Jersey; On-site; USD 23,000 - 30,000; Full time

Job summary

Jefferson Health is seeking a Patient Services Associate II for OB/GYN in New Jersey, primarily at the Sewell location with occasional travel to Stratford, Deptford and Cherry Hill. The role focuses on processing arrivals and departures, verifying insurance, and scheduling patient appointments to maintain smooth clinic flow.

Responsibilities include obtaining pre-certifications, adhering to HIPAA, greeting patients professionally, and supporting a positive Jefferson Experience through courteous

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients/visitors.
• Ability to multi-task while managing time-sensitive workload.
• Maintain HIPAA privacy and security requirements.

Responsibilities

• Processes check-in and check-out, and schedules appointments via EPIC.
• Obtains pre-certifications/pre-authorizations for procedures.
• Maintains efficient flow of the practice and escalates concerns as appropriate.
• Greets patients/visitors in a professional manner, in person or on the phone.
• Adheres to all regulatory standards.

Skills

Customer service

Data entry

Multitasking

HIPAA compliance

Education

High School Diploma

Tools

EPIC

Job description

Patient Services Associate II - OB/GYN (New Jersey)### Patient Services Associate II - OB/GYN (New Jersey)Apply: Gloucester County, NJ: Full time: Posted Today: REQ-0039579**Number of Positions in Requisition**1**Job Details**Position is 100% in office primarily at the Sewell location but may be expected to travel to Stratford, Deptford and Cherry Hill when needed. Schedule: Monday - Friday. Rotating schedule based upon number of clinicians in each office. Hours could vary mainly during day shift with 1 evening shift per week. The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.**Job Description****Job Duties*** Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.* Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.* Obtains pre certifications and/or pre authorizations for procedures.* Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.* Greets and interacts with patients/visitors in a professional manner, on phone or in person.* Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.* Other duties as requested or assigned.**Minimum Qualifications*** HS Diploma or equivalent required.* Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to process and interpret data. Ability to multi task while managing a time sensitive workload.**Physical Demands** Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.**Salary Range**$17.00 to $21.89 HourlyThe actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.) **Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity**Kennedy Medical Group, Practice, PC**Primary Location Address**400 Medical Center Drive, Sewell, New Jersey, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.