Patient Services Associate II - Abington Primary Care - Full-Time Days

Jefferson Health; Abington Township (PA); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Jefferson Health's Abington Primary Care division is seeking a Patient Services Associate II for a full-time daytime schedule. The role focuses on courteous arrival/departure processing, appointment scheduling, and ensuring efficient patient flow through the practice.

Responsibilities include obtaining pre-certifications, verifying insurance and demographics, and maintaining HIPAA compliance while delivering a positive Jefferson Experience to patients and visitors.

Qualifications

• HS Diploma or equivalent required.
• Must communicate courteously with patients and visitors.
• Ability to process and interpret data.
• Ability to multitask with time-sensitive workload.
• HIPAA privacy and security compliance.

Responsabilités

• Check in and check out patients via EPIC and schedule appointments as needed.
• Obtain pre-certifications/pre-authorizations for procedures.
• Maintain efficient patient flow and escalate concerns when appropriate.
• Greet patients and visitors in a professional manner, in person or by phone.
• Adhere to HIPAA privacy and security requirements; comply with applicable laws and regulations.
• Other duties as assigned by the department.

Connaissances

Customer service

Communication

Data interpretation

Multitasking

Formation

HS Diploma or equivalent

Outils

EPIC (EMR)

Description du poste

Patient Services Associate II - Abington Primary Care - Full-Time Days### Patient Services Associate II - Abington Primary Care - Full-Time DaysApply: Montgomery County, PA: Full time: Posted Today: REQ-0039753**Number of Positions In Requisition**1**Job Details**The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.**Job Description** **Summary** The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. **Job Duties*** Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.(Do not delete, move or over-write this statement)* Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.* Obtains pre certifications and/or pre authorizations for procedures.* Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.* Greets and interacts with patients/visitors in a professional manner, on phone or in person.* Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.* Other duties as requested or assigned. **Minimum Qualifications*** HS Diploma or equivalent required.* Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to process and interpret data. Ability to multi task while managing a time sensitive workload. **Physical Demands** Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.**Work Shift**Workday Day (United States of America)**Worker Sub Type**Regular**Employee Entity**Abington Memorial Hospital**Primary Location Address**1235 Old York Road, Abington, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.