Patient Services Associate - Front Desk

MHM Support Services; Kirkwood (MO); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Kirkwood clinic is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. The role operates PT days (Monday-Friday) at the Mercy Kirkwood location, requiring high school education and strong communication and data-entry skills.

Applicants should deliver exceptional customer service, uphold patient privacy, and adapt to a fast-paced front desk environment. Training is provided after hire.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency in basic computer skills and data entry.
• Excellent customer service and empathy.
• Ability to maintain confidentiality.
• Attend Clinic Core Front Desk Training post-hire.

Responsibilities

• Greet patients and visitors as the first point of contact.
• Schedule appointments and enter patient information accurately.
• Maintain patient confidentiality and privacy.
• Deliver courteous, professional service under pressure.
• Complete Clinic Core Front Desk Training after hire.

Skills

Communication

Customer service

Data entry

Word processing

Confidentiality

Professionalism

Front desk training

Education

High school diploma

Tools

MS Office

Job description

Mercy Kirkwood clinic is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. The role operates PT days (Monday-Friday) at the Mercy Kirkwood location, requiring high school education and strong communication and data-entry skills.

Applicants should deliver exceptional customer service, uphold patient privacy, and adapt to a fast-paced front desk environment. Training is provided after hire.