Patient Services Ambassador, Part-time (Aultman Hospital)

AVI Foodsystems; Canton (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

AVI Foodsystems at Aultman Hospital in Canton, OH is seeking a Patient Services Ambassador to manage patient dining delivery and interactions, using an IPAD to enter meal orders and communicate menu choices. The role features a starting rate of $15.00/hr on weekdays and $16.00/hr on weekends, with opportunities to earn more.

Weekend and holiday work is required; no healthcare experience is necessary, and professional appearance is expected.

Qualifications

• Customer service skills with a friendly demeanor.
• Ability to communicate menu options clearly.
• Strong listening and interpersonal skills.
• Ability to manage time and multitask in a fast-paced hospital setting.
• No healthcare experience required.
• Must present a professional appearance.

Responsibilities

• Use an IPAD to enter meal orders and communicate menu choices to patients.
• Serve patient meals accurately and promptly.
• Promote high standards of quality and service.
• Demonstrate active listening and effective communication.
• Maintain reading comprehension and time management for service flow.
• Work weekends and holidays as required.

Skills

Customer service

Communication

Active listening

Time management

Reading comprehension

Professional appearance

Education

High school diploma or equivalent

Tools

iPad/Tablet

Job description

AVI Foodsystems at Aultman Hospital is seeking an applicant for the Patient Services Ambassador. This position manages the delivery of patient dining. Great starting rate of $15.00/hr weekdays and $16.00/hr weekends with continual opportunities to make more money. The right applicant will possess excellent customer service skills and a desire to work in a fast-paced environment. Weekends and holidays are required!

Duties, Responsibilities and Skills:

• Use an IPAD to enter meal orders and communicate menu choices to patients.
• Serve patient meals accurately and in a timely manner.
• Promote the highest levels of quality and service.
• Active Listening and Speaking - giving full attention to what others are saying.
• Service Orientation - actively looking for ways to help and assist people.
• Reading Comprehension, time management, good judgement, and decision-making
• Holidays are required.
• Must be able to walk and/or stand for long periods of time.
• Healthcare experience not required; there is NO moving or repositioning of the patient.
• Professional appearance required.
• Excellent entry level position for any health services major; includes patient interaction and integration with other patient support services

We conduct pre-employment background checks and drug testing. EOE