Patient Services Ambassador (Aultman Hospital)

AVI Foodsystems, Inc.; Canton (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation and holidays

Comprehensive training

Growth opportunities

Family culture

Job summary

AVI Foodsystems at Aultman Hospital is seeking a Patient Services Ambassador to coordinate patient dining delivery and service. You will use an iPad to enter meal orders, serve meals accurately, and uphold the highest standards of hospitality in a fast-paced healthcare setting.

The role requires excellent customer service, the ability to stand for long periods, and willingness to work weekends and holidays. Full-time opportunities with benefits are available.

Qualifications

• Excellent customer service skills.
• Willingness to work weekends and holidays.
• Able to stand or walk for long periods.

Responsibilities

• Use an iPad to enter meal orders and communicate menu choices to patients.
• Serve patient meals accurately and timely.
• Promote high quality service and patient satisfaction.
• Demonstrate active listening and service orientation in daily interactions.
• Maintain professional appearance and adhere to safety and hygiene standards.

Skills

Customer service

Active listening

Service orientation

Reading comprehension

Time management

Good judgment

Decision making

Professional appearance

Communication

Tools

iPad

Job description

If you are hard-working, detail-oriented and a team player, we are looking for you. AVI Foodsystems has a variety of positions in business, education, healthcare and leisure settings and at our Headquarters Service and Operations Centers. AVI offers full- and part-time employment with a great family culture, friendly faces and an enjoyable work environment. We are proud of our team members and appreciate the hard work, loyalty and committed service they provide every day.

Joining our team encompasses competitive salaries; health, life, dental and vision insurance for full-time positions; paid vacation and holidays; comprehensive training; a generous 401(k) program; growth opportunities; and a family culture and atmosphere.

DINING

Our dining centers are filled with culinary passion. Our dining team members may include cashier, chef, cook, food preparation, management and many other positions in business, education, healthcare and leisure locations.

MICRO MARKET/VENDING

The number one job of micro market and vending team members is to provide the best hospitality service to each customer they encounter. Some of the opportunities available are customer service attendant, delivery driver, management, technician, warehouse team member and many other positions.

HEADQUARTERS OPERATIONS

Headquarters Operations includes our Culinary Support Center, producing nearly 100,000 fresh food items daily; our Fleet Maintenance Center, servicing over 1,400 company vehicles; and our Equipment Technology Center, supporting thousands of kiosks and vending machines. Career opportunities range from food prep and management to mechanics, technicians, warehouse, and more.

HEADQUARTERS SERVICE CENTER

Our Headquarters Service Center serves as the main support for all AVI operations throughout the United States. Departments include accounting, administration, finance, human resources, marketing, procurement, risk management, training and development, wellness and much more.

AVI Foodsystems at Aultman Hospital is seeking an applicant for the Patient Services Ambassador. This position manages the delivery of patient dining. Great starting rate of $15.00/hr weekdays and $16.00/hr weekends with continual opportunities to make more money. The right applicant will possess excellent customer service skills and a desire to work in a fast-paced environment. Weekends and holidays are required!

Duties, Responsibilities and Skills:

• Use an IPAD to enter meal orders and communicate menu choices to patients.
• Serve patient meals accurately and in a timely manner.
• Promote the highest levels of quality and service.
• Active Listening and Speaking – giving full attention to what others are saying.
• Service Orientation – actively looking for ways to help and assist people.
• Reading Comprehension, time management, good judgement, and decision-making
• Holidays are required.
• Must be able to walk and/or stand for long periods of time.
• Healthcare experience not required; there is NO moving or repositioning of the patient.
• Professional appearance required.
• Excellent entry level position for any health services major; includes patient interaction and integration with other patient support services

We conduct pre-employment background checks and drug testing. EOE